Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Netgear base station and legacy netgear cameras

Reply
Discussion stats
  • 1 Reply
  • ‎2022-01-25 09:04 AM
  • 1193 Views
  • 0 Likes
  • 2 In Conversation
Akitty98
Follower
Follower
‎2022-01-25 09:04 AM

I inherited a netgear base station and cameras. They are branded netgear and I’m assuming we’re purchased prior to the company spinning off Arlo. Can I use the Arlo app with the netgear base station and cameras? I’ve tried pairing them via the app but it’s not finding the base station. 

thanks for any help

Labels:
0 Likes
Reply
Message 1 of 2
1,193
1 REPLY 1
Dannybear
Master
Master
‎2022-01-25 01:10 PM

Yes and If you inherited the system it is likely that the devices are locked to the previous owners account. You will likely need arlo support to unlock them unless you have access to the credentials.

0 Likes
Reply
Message 2 of 2
1,175
Related Labels
Discussion stats
  • 1 Reply
  • ‎2022-01-25 09:04 AM
  • 1194 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.