Arlo|Smart Home Security|Wireless HD Security Cameras
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whynot
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‎2016-02-17 04:48 PM

I just connected a new base station and I have both green lights.  I am using the iphone app and it wont discover the base station.  Runs for 3-4 minutes, then tells me to plug in the base station again and again.

 

Very annoying, very disappointing system.  Should be easier than this.

 

is it a wifi issue?  Do i need to be on a sewpcific wifi network within my home as I have 3 separate wifi signals depending on where we are in the home.

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jguerdat
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‎2016-02-18 06:36 AM

As noted in the setup directions, any mobile device has to be on the same network as the base station.You can't use 3/4G to connect since it's not set up yet.

 

Many folks, including myself, find it easier to use a computer for initial setup. YMMV.

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