Need help to change  phone # and email address used in two-step verification. No access to account.
						
					
					
				
			
		
	
			
	
	
	
	
	
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can anyone give me step-by-step instructions on how to change a phone number and an email address used in my ARLO two-step verification or a customer service phone number to help me do this ?
Here's the story:
I recently purchased a new cell phone with a new phone number when my old cell phone (used in my two-step verification) was LOST.
I also have a new email address with my new ISP (my old email address was HACKED and I had to disable it).
I can't make these changes in my ARLO account because the two-step verification either sends a code to my old cell phone or my old email address.
Is there a way to by-pass the two-step verification or is there an ARLO customer service phone number available with a live customer service representative who could help me ? ( I have the ARLO SECURE subscription with monthly auto-pay).
Thanks,
Needhelpplz
- Related Labels:
- 
						
							
		
			Troubleshooting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can you pm me with the best method of contact and I will have the team reach out to see if we can resolve this for you.
- 
				
					
						Accessories4 
- 
				
					
						Activity Zones1 
- 
				
					
						Amazon Alexa1 
- 
				
					
						Apple HomeKit2 
- 
				
					
						Apple TV App9 
- 
				
					
						Applications mobile et en ligne1 
- 
				
					
						Apps4 
- 
				
					
						Arlo Go3 
- 
				
					
						Arlo Mobile App722 
- 
				
					
						Arlo Pro36 
- 
				
					
						Arlo Pro 21 
- 
				
					
						Arlo Q (Plus)3 
- 
				
					
						Arlo Smart196 
- 
				
					
						Arlo Web and Mobile Apps18 
- 
				
					
						Arlo Wire-Free30 
- 
				
					
						base station1 
- 
				
					
						Batteries529 
- 
				
					
						Before You Buy925 
- 
				
					
						Can't view cameras live at all1 
- 
				
					
						Dépannage1 
- 
				
					
						Détection de mouvements1 
- 
				
					
						Features1,070 
- 
				
					
						Fehlerbehebung1 
- 
				
					
						Firmware Release Notes93 
- 
				
					
						Google Assistant1 
- 
				
					
						Hardware1 
- 
				
					
						home security1 
- 
				
					
						IFTTT (If This Then That)105 
- 
				
					
						Installation2,046 
- 
				
					
						Iphone 14 pro1 
- 
				
					
						Live view1 
- 
				
					
						Modes and Rules1 
- 
				
					
						Motion Detection2 
- 
				
					
						Object Recognition3 
- 
				
					
						Online and Mobile Apps983 
- 
				
					
						Online und mobile Apps1 
- 
				
					
						Order Not Going Through... help please!1 
- 
				
					
						Other Discussions1 
- 
				
					
						Partner Integrations4 
- 
				
					
						Security1 
- 
				
					
						Service and Storage14 
- 
				
					
						Smart Subscription3 
- 
				
					
						SmartThings71 
- 
				
					
						Troubleshooting9,083 
- 
				
					
						Videos233 
- 
				
					
						Vidéo2 
- 
				
					
						Warranty & Contracts2 
- « Previous
- Next »
