Arlo|Smart Home Security|Wireless HD Security Cameras
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Need assistance with my subscription

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  • ‎2022-03-12 03:56 PM
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Jenny578
Follower
Follower
‎2022-03-12 03:56 PM

I have had the worst experience attempting to get assistance with my subscription, with my cameras, if you try to go to the chat it just keeps bringing you back in circles and will not let you get past the bot… There’s no customer service phone number that let you speak with anybody. And now I don’t even know how to cancel this

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StephenB
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‎2022-03-13 04:30 AM
@Jenny578 wrote:
There’s no customer service phone number that let you speak with anybody. 

If you have a subscription, you should see a phone option in the support section of the app.

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JamesC
Community Manager
Community Manager
‎2022-03-14 01:20 PM

Jenny578,

 

What issue are you experiencing with your subscription? If you provide the details here on the community, we may be able to assist.

 

JamesC

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