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My cameras no longer alert me when there is motion

My cameras no longer alert me when there is motion

Model: VMB3000 | Arlo Base Station
Message 1 of 3
Aspirant

Re: My cameras no longer alert me when there is motion

One of my cameras quit sending motion alerts.  And has failed the motion detection test.  When testing for motion, no yellow light comes on, just all red lights.

Message 2 of 3
Arlo Moderator

Re: My cameras no longer alert me when there is motion

Hi @jenn_jenn1970,

 

Is your Arlo camera recording any video and saving it to the library? If so, try to restart your phone device to see if that helps.

 

Hey @MalcolmsMom,

 

If your motion detection test is failing, try to clean your camera to make sure that sensor is detecting properly. Also try to reboot your Base Station to see if that helps.

Message 3 of 3