Arlo|Smart Home Security|Wireless HD Security Cameras
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My camera will not sync

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mitchfisher69
Follower
Follower

After my batteries died and were replaced my camera will no longer connect with the base station.

I have removed the batteries and put fresh ones in. When I do I hear a light humming coming from the camera. 

I press both the sync button on the camera and on the base station but nothing happens. No lights of any color show on the camera.

2 REPLIES 2
jguerdat
Guru Guru
Guru

You might have a defective camera or it's somehow gone weird. There's a USB port on the camera that can be used to try to reset/recover the camera butni don't recall details. I'll search for the thread(s) about this but in the meantime maybe someone else can jump in here.

jguerdat
Guru Guru
Guru

Read the following thread. Scroll down a bit to find the post about how to use the USB port. Note that you may be invalidating the warranty.

 

 

HTTPS://community.Netgear.com/t5/Troubleshooting/Camera-off-line/m-p/1612