Arlo|Smart Home Security|Wireless HD Security Cameras

My camera will not sync with the base station; how can I troubleshoot it?

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Ca2017
Aspirant
Aspirant

Purchased an addl Arlo wire free camera.  It won't sync to base station.    Light on base station blinks green when sync pressed  and camera blinks blue but not syncing.  Blue light just keeps blinking.  Four other cameras all work fine. 

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Streak2
Master Master
Master

Restart the base and also open and then close the battery door on the camera to reset the camera.

Then try and sync. again.