Arlo|Smart Home Security|Wireless HD Security Cameras
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My camera will not stop recording

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  • ‎2017-05-22 03:56 PM
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dwaynedbrown
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‎2017-05-22 03:56 PM

I purchased the system new and for the most part, it has worked flawlessly. Upon my second battery change out, I have 1 camera that will not deactivate it's motion censor, sending numerous alerts to my phone. I have tried to reset the system, remove and reinstall all cameras and all are working except that one. can you help me?

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steve_t
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‎2017-05-22 06:10 PM

For the faulty camera, you've done a battery pull, yeah?
What's the camera's motion sensitivity set at? Does it still get triggered if motion sensitivity is set to 20?

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jguerdat
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Guru
‎2017-05-23 06:32 AM

Make sure you're setting the sensitivity in your modes, not in the Motion Detection Test. Save as you back out.

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