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My base station is not connected to the internet.

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Ivanka1965
Initiate
Initiate

After a 2 years problemfree operation I got the system message, your base station is off line!  All the three small lamps on the front of the base station is green, however the second one ( the internet ) sometimes blinks 1-2 seconds!

Any idea, how to fix it?

 

Thank you for your attention!

4 REPLIES 4
TomMac
Guru Guru
Guru

blinking is normal for the internet led... shows data goin in/out

 

power button reboot the base and wait a few min for it to come online.... also log out and relog in on the app/web

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Morse is faster than texting!
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JenniferG
Guide
Guide
I've done all these things and base station is still offline..
Ivanka1965
Initiate
Initiate

Hi TomMac,

 

Thank you for the rapid answer.  I have done these actions earlier without any success!

The problem is still existing!

Thank you for your attention!

jguerdat
Guru Guru
Guru

What are the LEDs on the base showing? What have you tried? What do you see?