Arlo|Smart Home Security|Wireless HD Security Cameras

My VMB4540r2 keeps dropping and reconnecting.

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Nanceeg
Tutor
Tutor

I posted on 4/2 and got a response from @jguerdat.  The only option I had was click a heart or "accept as solution".  I have no option to reply, so here I go again.   The answer I was  given was "Reboot the router."  Which i had already done several times, along with rebooting my router, rebooting the Arlo router, etc, ad nauseum.  I need a real fix for this. Can someone help me?

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StephenB
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Guru

@Nanceeg wrote:

I posted on 4/2 and got a response from @jguerdat.  The only option I had was click a heart or "accept as solution".  I have no option to reply, so here I go again.   


How often does this happen?

 

Is the smarthub connected directly to a router LAN port?  Or is it connected to one of the other Deco mesh elements?  If it is connected to one of the other mesh elements, it's possible that the Deco backhaul is dropping.

 

It might also be good to check the power adapter on the smarthub - making sure it is firmly plugged into both the smarthub and the main power.