Camera will not sync with base station - will not fast flash blue light

[bm82]

Camera will not sync with base station - will not fast flash blue light. I have tried different batteries, deactivated and reactivated. Nothing seems to work. I have 4 other cameras that sync to base station fine, so it has to be the camera itself. Is there any way of forcing a firmware update,etc. ?  VMC3030 Camera

[ShayneS]

bm82,

Did this happen during a firmware update? I see you mention firmware. Have you tried a quick 1 sec press of the base station & a quick press of the camera? you can try and move the base station or your router further from each other. There may be some interference happening. Also, make sure the camera is as close as possible to the base station when syncing.

[bm82]

The camera will not sync, meaning it will not work. The batteries allow the light to turn blue, then upon several attempts to sync to the base station, it will slowly blink orange, but will never sync. I have tried several batteries to make sure I had fresh ones. I have tried syncing next to the base station and also away from the base station. The only reason I mentioned "firmware" is that it is the only thing left I can think of. Is there a way to force an firmware upgrade when it won't even sync ?  So, that is why I am just trying to get it to sync. I am sitting here with a $100+ camera that is now useless.  Arlo/Netgear has provided "ZERO" support !!!

[bm82]

And yes, I have tried 1 second touch on the sync button and longer 3-5 second touches on the sync buttons. Still the same. I tried all of these things prior to posting...looking for an answer outside of the obvious...

Thanks

[jguerdat]

Slow amber blinking on the camera means weak batteries which will cause the sync to fail. Try a new set.