Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

My Arlo Wire-Free or Arlo Pro Wire-Free camera is offline; how can I troubleshoot it?

Reply
Discussion stats
  • 1 Reply
  • 1864 Views
  • 1 Like
  • 1 In Conversation
eclipze926
Initiate
Initiate

I have a camera that went offline, I swapped batteries and I am getting no lights at all. I tried removing it from my device list and then try to sync and while the base station starts flashes but I can't get the camera to do anything. Help! 

1 ACCEPTED SOLUTION

Accepted Solutions
eclipze926
Initiate
Initiate

So I don't what part of this worked but I took the batteries out all the way, closed it with no batteries then opened it back up put the batteries in and it synced and said low batteries. So I swapped the batteries out again and all is working reading 100% power. 

View solution in original post

1 REPLY 1
eclipze926
Initiate
Initiate

So I don't what part of this worked but I took the batteries out all the way, closed it with no batteries then opened it back up put the batteries in and it synced and said low batteries. So I swapped the batteries out again and all is working reading 100% power.