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Motion is detected and email received but link doesn't open on my mobile phone

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Bobtherob
Follower
Follower

Hello,

 

I receive an email that motion has been detected but when I try to open the link on my mobile phone the Arlo page opens and remains on 'Loading......'.

 

The link works on my Computer therefore I assume that the problem is with my Mobile Phone or its settings ?

 

Mobile Phone is a HTC ONE M8 using Android Version 6.0

 

Regards,

 

Robert

1 REPLY 1
TomMac
Guru Guru
Guru

Contact Netgear via support... more info as to devices/os combos will help in the long run.

If their not aware, it won't get fixed

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Morse is faster than texting!
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