Arlo|Smart Home Security|Wireless HD Security Cameras

Motion detection not working after last app update.

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Aspirant
Aspirant

Ive had my system for about 10 months.All has been fairly good with plenty of quirks.Well my cameras have been in the same spots and always detect motion..Car driving down the street,mailman,ect.Once i updated to new firmware on my ios app all has went down hill..It seems motion detection now has a range of aroud 5 feet..It no longer captures anything it usually would..Basically my system is useless.Batteries are new ,reset cameras,basestation to no avail.wish i was never required to update.Any help would be much appreciated

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jguerdat
Guru Guru
Guru

What is the WiFi indicator showing?  Is it possible that some wireless device is now interfering with the connection to the base?  It might be useful to delete the camera from Settings, My Devices and sync again or, worst case, reset the base and start fresh.