Library date is wrong

[TeriD]

Library date is off by a month.  I have done new recordings, signed out and back in, deleted app and reinstalled.  No change.  Any suggestions?  Arlo live chat was not helpful. 

[jguerdat · Accepted solution]

Check the timezone in your Settings. While that shouldn't be off by a month, it's the only thikng you can try. Also, make sure your devices have accurate time settings. Sometimes having the time be wildly off results in weird things happening. Failing these, open a case using the Contact Support link at the bottom of these pages.

BTW, download a video and use an epoch time converter to convert the filename timestamp to reality and see if the filename has the right time/date.

[TeriD]

Nothing changed when I initially tried this, but the problem was corrected the next time I logged in.  So this sure didn't hurt!  Thanks!!