Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Monthly Charge with NO Subcription

Reply
Discussion stats
  • 1 Reply
  • ‎2024-11-07 05:43 AM
  • 309 Views
  • 0 Likes
  • 2 In Conversation
litjim
Follower
Follower
‎2024-11-07 05:43 AM

I do not have any active devices, I have no active plans, and I stopped using the service over a year ago. I do not see any active plans online.  How do I get a refund, and cancel, this lingering $13.85 monthly charge???? 

Labels:
0 Likes
Reply
Message 1 of 2
309
1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-11-07 06:49 AM

I have reached out to support regarding the charges you have received. Support will be reaching out to you as soon as possible. 

0 Likes
Reply
Message 2 of 2
300
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-11-07 05:43 AM
  • 310 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.