Model numbers info

[LeonBall]

Is there a table that lists the H (hardware) codes shown on device info with arlo camera model names?

[DannyBearAgain]

The hardware info is related to the manufacturer detail and not to the model of equipment.

The serial number can be cross referenced but not in the public domain. PM a moderator.

The simple method is to remove the battery if possible and look inside the compartment for the label. 

[StephenB]

---

@DannyBearAgain wrote:

The hardware info is related to the manufacturer detail and not to the model of equipment.

---

@LeonBall : to restate this a bit more simply - several camera models share the same H numbers, so that generally can't be used to identify the camera model.  

The cameras with housings that open all have a label inside (as @DannyBearAgain says, you need to remove the battery to see it).  The Essential cameras w/o removable batteries do have the camera model in fine print in the area where the sync button and power connector is.  All Arlo camera models start with VMC.

[Clisson]

How is taking the camera apart simple?  What would be simple is seeing the model number in the device info on the app.   

[DannyBearAgain]

@Clisson ,

Arlo has since provided the device model details in the support page of the app. Quickest fix, would have been better in the camera settings info.

[Chanel55]

I have been trying to find a list too or some way to figure this out short of pulling apart my cameras.  I have 19 cameras starting with the Arlo Pro 2.  What a PIA to have to take each camera apart to figure out the model. SOOOOOOO annoying.  Why is this not available on the app or in my online account?

[Chanel55]

Just found this in the Camera End of Life policy:

*To find your model number go to the Arlo Secure App > Settings > Support Center > Click on specific camera >
Scroll down to Details section to view product model number.