Missing recordings

[bbuturla1975]

I'm not necessarily having problems with the camera itself.  The problem I am having is that the majority of April recordings are simply missing.  I only have about 6 or 7 days of history showing up and the rest are simply not there.  Has something happened to my recordings?  We did not delete anything.

[TomMac · Accepted solution]

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bbuturla1975 wrote:

I'm not necessarily having problems with the camera itself.  The problem I am having is that the majority of April recordings are simply missing.  I only have about 6 or 7 days of history showing up and the rest are simply not there.  Has something happened to my recordings?  We did not delete anything.

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If you are on the BASIC level of service, ( free ) , the storage is for 7days ( rolling ).

What this means is that on day#8, day #1 is auto deleted... day #9, day #2 is deleted..etc

Anything you want to keep MUST be downloaded