Arlo|Smart Home Security|Wireless HD Security Cameras
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Lost cameras after updating

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Mammya
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Since updating as it required,I lost all my cameras and everything!
It's like I never existed and apparently have to start all over!
Not good when your cameras are installed high up outside around house and have a bad back!

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JessicaP
Arlo Employee Retired

Hi Mammya,

 

Are your cameras and Base Station missing when checking on the web client on your computer? Have you tried reinstalling the Arlo app to see if that helps?