Arlo|Smart Home Security|Wireless HD Security Cameras
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Lost cameras after updating

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  • ‎2019-10-15 12:37 PM
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Mammya
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Follower
‎2019-10-15 12:37 PM

Since updating as it required,I lost all my cameras and everything!
It's like I never existed and apparently have to start all over!
Not good when your cameras are installed high up outside around house and have a bad back!

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JessicaP
Arlo Employee Retired
‎2019-10-16 02:32 PM

Hi Mammya,

 

Are your cameras and Base Station missing when checking on the web client on your computer? Have you tried reinstalling the Arlo app to see if that helps?

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