Not in control and Not happy - new app , new problems

[JamesRom]

Good Afternoon,

The glossy marketing states , “ being in control”, reality is  “confusion

and left in the dark” absolutely nothing to “shine” about.

With the recent release of the new Arlo app I have not been able to

Connect the Netgear router to it nor sync

 cameras.

 What has been done about it?

Now doubt this will hurt future sales. I don’t have all day to troll through support queries to

identify what Arlo is doing about the fault. Why not place a simple notification message on the front page of the website at least acknowledging it and providing a status update. Customers  rely on Arlo products to protect property, businesses  and their families.

Arlo, time to shine and show us why you are the best for security products, service and support.

Model: Arlo camera, wireless VMC3030

Thank you

Vulnerable Customer

[ShayneS]

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support