Login unknown error

[Retired_Member]

I can’t sing in through my iPhone app, a message unknown error keep appearing, I have tried everything and still could not login 

[BrookeN]

Have you been able to login to the Arlo app?

[Retired_Member]

no, i have not. i delete it a couple of times but have not been able to log in in the cell phone, in my ipad and in the website i was able! but not at the iphone 

[BrookeN]

Can you delete the app fully out of the Phone so not just removing it from home screen but deleting it out from the library. And then once it is deleted download the Arlo app from the App store.

[Retired_Member]

i have done this multiple times, i even tried offloading the app and have not been able to connect through my iphone. the website and the ipad add works perfectly though. please help 

[Carlosbaigts]

I Have The same problem!!!

I can long in to my app on my IPad but no with IPhone 16 Pro. I also u instales the app and instales it again and nothing. Please help

[BrookeN]

Can you send me a screenshot of the error you are seeing?

[BrookeN]

I have let the development team know of the behavior you are seeing. I will update the community as soon as possible. 

[BrookeN]

Have you since been able to login to the account?