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Logging in on iphone with text verification code

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  • ‎2022-08-20 07:08 AM
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Yackov
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‎2022-08-20 07:08 AM

When I try to log in on my IPhone arlo sends me a verification code in a text to my phone.  I have to  minimize arlo to see the text.  When I reopen arlo it goes back to the beginning screen and makes me once again get a text.  It will not accept the code from the previous text.  I therefore cannot sign in on my phone!  

Can anyone help??

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StephenB
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‎2022-08-20 12:06 PM
@Yackov wrote:

When I try to log in on my IPhone arlo sends me a verification code in a text to my phone.  I have to  minimize arlo to see the text.  When I reopen arlo it goes back to the beginning screen and makes me once again get a text.  It will not accept the code from the previous text.  I therefore cannot sign in on my phone!  

Can anyone help??

Try logging into my.arlo.com on a PC browser.  Then set the phone as a trusted device.

 

Alternatively, switch to email verification, and then get the email on the PC, and enter the code on the phone.  Then trust the phone in the app.

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