Is there a way to manually connect the base unit

[Elmerbriz]

Hi all,

Is there any way to ‘reconnect’ base unit remotely/manually - ie when not connected to the WiFi network (ie not using ‘add device’ on the app)?

[TomMac]

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Is there any way to ‘reconnect’ base unit remotely/manually - ie when not connected to the WiFi network (ie not using ‘add device’ on the app)?

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No...  not possible

All the units that have bases require access to internet to function... Commands go from you to the cloud to the base.

[Elmerbriz]

Many thanks for your reply. But maybe I was unclear... the base unit and cameras have access to internet and to each other via local WiFi... I have been struck by the ‘base unit offline’ message - I previously solved this by removing base unit and then adding base unit back in via app. It has now happened again though, and I’m away from the WiFi network... so I removed the base unit as before but now need to add back in. The only problem is that I cannot do so via the app as I am not connected to the WiFi network... is there another way of adding the base unit back in? I have hardware and serial numbers of base unit and all cameras.

[TomMac]

Your supposed to be on the same netwaork when adding the base...

You could possibly try via the web at https://arlo.netgear.com

If NG, then it will have to wait.