Is anyone else getting e-mail login even with touch and face ID log ins are enabled in iOS app?

[ant]

I have to enter the password manually again. It's annoying., Also, it happens once in a while. This in both old iPhone 6+ (iOS v12.5.1) and 11 Pro Max (iOS v14.4) with the (lat/new)est updates. Each device uses its own e-mail account. 😞

Thank you for reading and hopefully answering soon. 🙂

[ShayneS]

Please download the latest version of the Arlo iOS app v3.0 and try again. 

[Linusl]

Op wrote they had latest version of the arlo app.

[ant]

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@Linusl wrote:
Op wrote they had latest version of the arlo app.

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Yep.

[dcfox1]

Sometimes people post they have the lasted app when is in not and one was just released so he was just making sure it was 3.0 since the actual version was not mentioned.