Arlo|Smart Home Security|Wireless HD Security Cameras
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Initial setup: Base Station Setting-getting info

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JanR
Follower
Follower

Trying to set up,

Base Station Settings - getting info ???? 

Cameras sync, but are not recognized?????

 

Thanks,

4 REPLIES 4
thekyniche
Aspirant
Aspirant

My cameras will not sync as well. From the few instructions that come in the Quick Start Guide, they should be working. I have seen topics on the message board that the Arlo servers are undergoing some maintainance. Also firmware on baseunits may be updating.

I dont have an answer right now.

Johnnie

snip3rboy
Arlo Employee Retired

Hi @JanR@thekyniche,

 

Looks like the system updates are complete. Are you still seeing the issues?

thekyniche
Aspirant
Aspirant

I have just reset my base unit and I am still not able to connect any cameras

JamesC
Community Manager
Community Manager

thekyniche,

 

Are the cameras giving you an error message on the cameras screen or are they giving you a failed sync LED indicator when trying to sync? Please let us know so we can assist further!

 

JamesC