Arlo|Smart Home Security|Wireless HD Security Cameras

Inaccessible Email

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SarahP_92
Follower
Follower

I don't have access to my account because I can't access the email I originally used to set up my account. I can't reset my password because I cant get access to the email associated. 

 

I set up a new account with my new email in order to make this discussion. How can I get access to my current account and update my email and password?

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BrookeN
Arlo Moderator
Arlo Moderator

Can you please dm me a callback number as well as a good number to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.