Arlo|Smart Home Security|Wireless HD Security Cameras

Ifft integration issues

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Bobblobby
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I have Smarthings and I have set arlo to record everytime a door sensor is opened. However, it stopped recording yesterday October 11. The cameras' infrared light kicks on and acts like its recording but when I check the video, nothing is recorded.

When I arm arlo (in the arlo app) to set it to record when there is motion, it seems to work. Also, when I manually record, the videos show up. It just doesn't record when I set it up through ifft.

I noticed all the cameras went offline overnight October 10/morning October 11 and that's when I started to see the issues. I also noticed when you go to mode, there is audio detection added to the list. I never noticed it before and I know it's only for the new arlo pro cameras. I'm just wondering if there was some update that screwed ifft integration.

I tried disconnecting the arlo ifft channel and reinstalling and creating the new recipes again but no luck. I also restarted the arlo hub...anyone experiencing the same issues?
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jguerdat
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Check the On/Off switch in Settings, My Devices, your camera.  It sounds like it's turned off since there's a bug that turning the camera off will still detect motion and turn the IR illuminators on.