Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 4 Replies
  • 1776 Views
  • 0 Likes
  • 3 In Conversation
Riaz
Aspirant
Aspirant

If a video is deleted, can it be recovered at a later time?

1 ACCEPTED SOLUTION

Accepted Solutions
JamesC
Community Manager
Community Manager

No. When a video is deleted from the Arlo library, it is erased from the cloud and is no longer recoverable. For any content you wish to save, we recommend that you download the video and store it locally.

 

JamesC

View solution in original post

4 REPLIES 4
JamesC
Community Manager
Community Manager

No. When a video is deleted from the Arlo library, it is erased from the cloud and is no longer recoverable. For any content you wish to save, we recommend that you download the video and store it locally.

 

JamesC

Riaz
Aspirant
Aspirant

How do you download a video before deleting it from Arlo?

JamesC
Community Manager
Community Manager

To download a video, follow the instructions here: https://kb.arlo.com/1124513/How-do-I-download-video-clips-in-my-Arlo-account

 

JamesC

Dannybear
Master
Master

Just to add that if the camera is attached to a VMB4xxx or VMB5xxx Base station you have the backup storage capability where you can recover triggered recordings.