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IPhone 6s and Ipad mini not receiving motion notifications

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wgray
Aspirant
Aspirant

as of today my iphones 6s (2 of them) and my Ipad mini are not receiving motion notifications. I have deleted the app and reinstalled the app and still does not work. I turned on email notifications and they work?

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JamesC
Community Manager
Community Manager

This issue has been resolved. Users may need to log out of their iOS app and log back before push notifications start working again.

 

Thank you all for your patience in this process.

 

JamesC

View solution in original post

3 REPLIES 3
TomMac
Guru Guru
Guru

Problem with pushes is known by Netgear and they're working on it.

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Morse is faster than texting!
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wgray
Aspirant
Aspirant

My notifications just started back up on iphones and ipad mini. They must have fixed it.

 

One other thing I did just before I posted was to retart my base from the my Arlo account. I dont know if that fixed itor Netgear fixed it????

JamesC
Community Manager
Community Manager

This issue has been resolved. Users may need to log out of their iOS app and log back before push notifications start working again.

 

Thank you all for your patience in this process.

 

JamesC