Arlo|Smart Home Security|Wireless HD Security Cameras

IPAD and PC does not show the scheduler on the calender in the same way

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obuch
Tutor
Tutor

When you are looking at the schedule in the calender from a PC, it shows the schedule we have created (recording monday - friday between 06.30 - 14.30).

When you access the calender from your IPAD, you will see the the sceduler is NOT the same - it shows recording from sunday - thursday between 06.30 - 14.30) - VERY strange!!!

If you changes the schedule from the IPAD to be like the PC version, it is impossible for me to find a "save button", so you have to save the changes by leaving the calender.????

Next day you will discover, that the recording schedule is wrong again and the cameras are recording according to a wrong schedule - you will again have to change the schedule from your PC.

 

Why does PC and IPAD not show the same scedule in the calender?

It is very frustrating, and you cannot trust your recording schedule, which is a great problem

when you are using the cameras a theft protection.

 

Please help us

 

Best regards

Obuch

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JamesC
Community Manager
Community Manager

obuch,

 

The iPad schedule is displayed starting with sunday and the web ui is displayed starting with monday but they both adhere to the same schedule. The schedule you have set in the web ui is identical to the schedule in the mobile app, it's just displayed starting with monday instead of sunday. This doesn't change what happens on those days.

 

If you could let us know what iPad version you are running and maybe provide a screenshot comparison of your web schedule vs your iPad schedule that may shed more light on the issue.

 

Regards,

JamesC