Arlo|Smart Home Security|Wireless HD Security Cameras

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TomGraves
Guide
Guide

One of 4 cameras records images in the color purple rather than in normal natural colors

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steve_t
Master Master
Master

Reset the camera with a battery pull. If that doesn't fix it or only fixes it for a short while, exchange the camera as it is faulty

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steve_t
Master Master
Master

Reset the camera with a battery pull. If that doesn't fix it or only fixes it for a short while, exchange the camera as it is faulty

TomGraves
Guide
Guide

Can I return a defective camera to Best Buy where I bought it?   I am still getting pink pictures. 

JamesC
Community Manager
Community Manager

TomGraves,

 

Contact Best Buy for their exchange policy. Alternatively contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

 

JamesC