I have had my 4 cameras up and working for a month now one camera won't record. Batteries are good

[MichaelKELLY]

All 4 cameras have worked fine for about a month.  Now one won't record.  Batteries are good.  It won't sync with router.  I have rebooted router twice.  Router blinks that it is ready to sync but camera sync light doesn't flash after holding down the sync button.  HELP

[jguerdat]

You only need to press the camera sync button, not hold it. I'm not sure what would happen if you held it.

Did you actually try new batteries? That or a bad camera would be the explanations for no LED flashing on the camera. If new batteries don't help, create a trouble ticket for further help and maybe an RMA.

[Jaci2013]

New battery still not working will not sync with base.

[Jaci2013]

Trouble ticket for camera not working RMA please help very upset no phone number to call.

[Jaci2013]

Yes I tried new batteries costing $30.00

[JamesC]

Jaci2013,

I can see you have an open case with support regarding this issue. Please let me know if you still need assistance.

JamesC