Arlo|Smart Home Security|Wireless HD Security Cameras
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I Am Still Waiting For My RMA Device

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  • ‎2018-09-23 08:28 AM
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jimskelton56
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Follower
‎2018-09-23 08:28 AM

On September 13, 2018 I filed a warranty claim for my base. I got the RMA number and followed the steps.
I haven't received my replacement yet.
When I had to get a replacement camera, I received the new camera and returned the damaged camera in it's shipping box.
My system has been down for 10 days now.

What's the hold up? Netgear!

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jguerdat
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‎2018-09-23 01:39 PM

Use your case to complain.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2018-09-24 10:49 AM

Hi jimskelton56,

 

I have escalated a status update request for you in regards to the ETA of your RMA.

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