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My Arlo SmartHub or Base Station is offline; how can I troubleshoot it?

3 REPLIES 3

WHich is it - a hub or a base? What model is it? What have you tried and what do you see? What are the LED(s) showing?

Using the device after several months of inactivity. The base does not connect to the internet

Arlo Pro VMB 4000

Again, what are the LEDs showing? The power and Internet LEDs must be green. If the Internet LED is off or amber, that needs to be fixed.

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

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