Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-05-11 01:07 PM
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MoSi
Aspirant
Aspirant
‎2023-05-11 01:07 PM

My Arlo SmartHub or Base Station is offline; how can I troubleshoot it?

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jguerdat
Guru Guru
Guru
‎2023-05-12 07:17 AM

WHich is it - a hub or a base? What model is it? What have you tried and what do you see? What are the LED(s) showing?

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Jemarabh
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Aspirant
‎2023-05-23 09:21 AM

Using the device after several months of inactivity. The base does not connect to the internet

Arlo Pro VMB 4000

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jguerdat
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Guru
‎2023-05-24 06:34 AM

Again, what are the LEDs showing? The power and Internet LEDs must be green. If the Internet LED is off or amber, that needs to be fixed.

 

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

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