Arlo|Smart Home Security|Wireless HD Security Cameras

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WOBentley
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How can I Turn off the password requirement to view camera activity

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WOBentley
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I finally figured it out, when turn on “log in with Touch ID” it requires logging in each time you open the app up.  Turning that feature off solved the problem.

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JessicaP
Arlo Employee Retired

Hi WOBentley,

 

Is this when viewing live stream through the Arlo app? If you don't log out manually, you should be automatically logged in when opening up the app.

WOBentley
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I don’t log out when I stop using the app.  It seems to log me out automatically after a few seconds after I close it to go to another app.  My wife, an authorized user, doesn’t have to log in each time. We are both using iPads and iPhones, however different models of each.                                                                                                                                                                                                                                                                                                                       

WOBentley
Aspirant
Aspirant

I finally figured it out, when turn on “log in with Touch ID” it requires logging in each time you open the app up.  Turning that feature off solved the problem.