Arlo|Smart Home Security|Wireless HD Security Cameras

How to stop the cloud storage prompt?

Reply
Discussion stats
  • 6 Replies
  • 1770 Views
  • 2 Likes
  • 3 In Conversation
eu5j3xht
Guide
Guide

Nearly every time I sign in to Arlo, I'm prompted to sign up for cloud storage.  The only options it provides are "Yes" and "Maybe Later", but there's no option saying "No and never ask me again".  How do I turn this black-hat marketing off?

6 REPLIES 6
jguerdat
Guru Guru
Guru

Delete any zones you may have defined. Those require either a subscription or AC power.

eu5j3xht
Guide
Guide

Your response is much appreciated!  I had to check what is meant by 'zone' since I don't recall defining any. When I looked that up, I can confirm I've set up no zones with any of my cameras.

jguerdat
Guru Guru
Guru

Not sure then. @JamesC , @ShayneS ?

JamesC
Community Manager
Community Manager

Could you provide a screenshot of the message you're referring to?

 

JamesC

eu5j3xht
Guide
Guide

Thanks for inquiring!

Please see attached:

arlo_cap.png

JamesC
Community Manager
Community Manager

There is no way to permanently dismiss this message. I will pass your feedback along to the team for consideration.

 

JamesC