Arlo|Smart Home Security|Wireless HD Security Cameras

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gaudriana
Aspirant
Aspirant

So I used to be able to sign in automatically on my phone now I have to type in my password all the time. It wont save the password. Arlo is trying to get my to use my fingerprint but I DO NOT want this option. Pretty irritating. what gives?

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JohnnyFRX
Luminary
Luminary

Once you login to the app, click the 3 dots in the top right, Settings, Profile, Disable fingerprint with the slider, logout. The password should save and you should be good to go. At least that is the case on my Android. Hope this helps!

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2 REPLIES 2
JohnnyFRX
Luminary
Luminary

Once you login to the app, click the 3 dots in the top right, Settings, Profile, Disable fingerprint with the slider, logout. The password should save and you should be good to go. At least that is the case on my Android. Hope this helps!

gaudriana
Aspirant
Aspirant

Ok thanks I was actually able to figure it out when I clicked around a bit. If you arent used to the app it can be annoying to have to click around a few steps tp find out how to disable it...

I feel they should have the option from the sign in page to disable it right away.

Anyway thanks for responding... Ill select this as the solution