How long does Arlo keep my vids

[Me123546]

So i switched from the free 7 day plan to the 30 day plan.  As soon as i upgraded, there were my videos from the last 30 days, videos that i thought were gone forever since they were only recorded for the 7 day plan.  So my question is, how long does Arlo keep my videos?

[TomMac]

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Me123546 wrote:

So i switched from the free 7 day plan to the 30 day plan.  As soon as i upgraded, there were my videos from the last 30 days, videos that i thought were gone forever since they were only recorded for the 7 day plan.  So my question is, how long does Arlo keep my videos?

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We've seen this before ... and the real answer has to come from Netgear as to their housekeeping.

But , since you upgraded and have you past 30 days, I would venture to say maybe 60 as that is the max days storaged under the Elite plan.

[steve_t]

Really interesting!

[TomMac]

so the price to pay for needed videos that were deleted is the upgrade that was needed in the first place !  🙂

[bsummers]

How can I get the last 3+months of videos?

[jguerdat]

You can't. Any videos in your library came be downloaded but that's it.