Arlo|Smart Home Security|Wireless HD Security Cameras

How Often Does Your Arlo Video Recordings Get Glitches?

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ant
Mentor
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Like green and pink artifacts, frozen screens, etc. Like a morning's original Arlo recording, a flying humming bird (yes, Arlo's mascot :P) was frozen in front of the camera and during the beginning of the recording for a couple seconds.

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TomMac
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Guru

to be honest, very rarely...  other than the times the servers have had issues on the far end.

 

Is your internet service good?

 

Just had a whole week of vids on 14 cameras ( while away but watching older kids ) and not a glitch among them

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ant
Mentor
Mentor

@TomMac wrote:

to be honest, very rarely...  other than the times the servers have had issues on the far end.

 

Is your internet service good?

 

Just had a whole week of vids on 14 cameras ( while away but watching older kids ) and not a glitch among them


Yes. I was told it can be caused weak wireless signals between the base stations and wireless cameras since their signal strengths are very low/weak. A few days ago, I saw a thumbnail preview was corrupted too. Ha.

ShayneS
Arlo Moderator
Arlo Moderator

ant,

 

How far are your cameras from the base station?

ant
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@ShayneS wrote:

ant,

 

How far are your cameras from the base station?


Hmm, I would have to measure it. Some of them are a little long walking distances. Also, a few of them are way closer and still have weak signals. I assume there is something causing intererences in the walls like metal parts.

ShayneS
Arlo Moderator
Arlo Moderator

ant,

 

There might be some interference happening here with obstacles or possibly new hardware/appliances. How are your internet speeds? have you measured with speedtest by chance?