HomeKit Token Reset for ABC1000

[DanielN]

Can someone reset my HomeKit Token for my ABC1000?  It was working and then Apple Home says it wasn't showing video even though it was working in the Arlo Secure app.  Now I can't bind it with HomeKit again.  It just says "Discovering your device. Please wait." and does nothing.

[BrookeN]

You have to have an Arlo SmartHub or Arlo Base Station (VMB5000, VMB4540, VMB4500, or VMB4000). You can not connect the Arlo Baby directly to Apple Home. 

[DanielN]

It was working for me before for the last two+ years and I recently lost video.

Even here are the instructions... https://kb.arlo.com/000054805/How-do-I-set-up-a-new-Arlo-Baby-camera-with-Apple-Home

[BrookeN]

I have reset the token for the Arlo baby, please try setting it up again. 

[StephenB]

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@BrookeN wrote:

You have to have an Arlo SmartHub or Arlo Base Station (VMB5000, VMB4540, VMB4500, or VMB4000). 

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The Arlo Baby isn't compatible with any Arlo hub.

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@BrookeN wrote:

 You can not connect the Arlo Baby directly to Apple Home. 

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This article says otherwise.

• https://kb.arlo.com/000054805

[BrookeN]

@StephenB I realized that after. Learn something new everyday. That is why I reset the token on the baby for the user. 

[StephenB]

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@BrookeN wrote:

 Learn something new everyday. 

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Always something new to learn!

I didn't see your followup post - if I had, I wouldn't have replied.

[DanielN]

Thanks, that worked!  I was able to add it back to my Apple Home!

[BrookeN]

@DanielN I am glad it is now working. Sorry for the confusion.