Arlo|Smart Home Security|Wireless HD Security Cameras

HomeKit Token Reset Needed

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joeramirez
Aspirant
Aspirant

Hello,

As title states, my HomeKit isn't working and I am in need of a token reset.

Thank you

3 REPLIES 3
BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

If you see library:
How do I connect my Arlo device to Apple HomeKit?

 

If you see feed:
https://kb.arlo.com/000063184

joeramirez
Aspirant
Aspirant

I've rebooted my base station (remove and reapply power) and I am still stuck on the "Discovering your device" screen.

BrookeN
Arlo Moderator
Arlo Moderator

I have reset the token again. Please log out and the log back in. Once you do that follow these steps again to set up without a code:


https://kb.arlo.com/000063184