Help with Camera

[augnmike]

I bought the base station and one camera along with four additional cameras.  I got them all working but one.  On this one once I put the batteries in the blue light comes on and then off and then blinks rapidly like it was synched. Since I hadn't even pushed the base station button that didn't make sense.  When I tried to synch it the blue light would either just keep slow blinking or blink yellow.  I have taken the batterys out several times still same results.  I shut off the base station and started over, same results.  Any ideas?

[JamesC]

augnmike,

Consider a fresh set of batteries (you could use a set from one of the cameras that synced without any issue) and try again. Please let me know if you still continue having issues syncing this camera.

JamesC

[JamesC]

augnmike,

Are you still experiencing an issue with the single camera or were you able to get it to sync with the base station after installing new batteries? Please let us know.

JamesC

[augnmike · Accepted solution]

No, there was something wrong with it so I returned it to Amazon and got a new one.  It worked fine.

[Sunrisebeach]

I bought two sets of three cameras.  I have 5 cameras synched to one base.  I cannot get the 6th camera to synch with the other base.  when I put batteries in the camera a blue light comes on briefly.  I push the synch button on the base and the light flashes.  I puch the button on the camera and get no lights, so no synch.

[TomMac]

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Sunrisebeach wrote:

I bought two sets of three cameras.  I have 5 cameras synched to one base.  I cannot get the 6th camera to synch with the other base.  when I put batteries in the camera a blue light comes on briefly.  I push the synch button on the base and the light flashes.  I puch the button on the camera and get no lights, so no synch.

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You can't have more than 5 cameras on the basic (free) level. If you want up to ten, you must go to the next level which is a paid service( or 15 on the top level).

Your option is to pay for the next level or run a second free account with a new email and password.

[JamesC]

Sunrisebeach,

While what TomMac says above is accurate, your 6th camera should still sync, but cannot be viewed unless you have a paid subscription (premium or elite) to allow more than 5 cameras.

Consider installing a new set of batteries in the affected camera and see if you get the same behavior.

JamesC

[Sunrisebeach]

Thanks to you both.  I am using the cameras out of town where I am having a house built.  My batteries are there too.  I will try other batteries when I get there.  I did try two sets of batteries a few days ago with no luck synching

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JamesC wrote:

Sunrisebeach,

While what TomMac says above is accurate, your 6th camera should still sync, but cannot be viewed unless you have a paid subscription (premium or elite) to allow more than 5 cameras.

Consider installing a new set of batteries in the affected camera and see if you get the same behavior.

JamesC

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