Hello new install now device and cameras showing offline..

[Savon]

We had this unit up and running in our office, everything worked fine, installed on clients site and showing offline. I took it to my home and the resuts are the same eveything shows offline however it is showing linked to internet and cameras show linked.

[TomMac]

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Savon wrote:

We had this unit up and running in our office, everything worked fine, installed on clients site and showing offline. I took it to my home and the resuts are the same eveything shows offline however it is showing linked to internet and cameras show linked. Our user name is info@savonparty.com and pw is 500Kings thank you..

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unfortunately, your now going to need a new password ( and maybe email ) as you just gave everone access to your cameras

If the unit was working fine and then moved, the problem may be more the system you hooked it to than the Arlo itself. Simple thing to do is a power reboot via power button and make sure the Arlo appears in the router ( ip address )

It prob is not connected to the internet