Grainy image and false detecting motion

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mars63
Aspirant
Aspirant

I’ve spent a lot of money on these cameras and doorbells and practically have every camera Arlo makes. They’re not very consistent or reliable. I just purchased 8 for a warehouse and their grainy and constantly going of for motion and audio when I have settings off or set to low. It’s my opinion but been an Arlo owner for a long time and instead of getting better it seems they’re getting worse. I in installed and reinstalled so many times I feel like picking them up and putting them in the trash. What a waste of money. I’m so tired and disappointed at this point. I’ve had experts even show me in case I was missing something during install and uninstall. Nope! I’m doing everything correctly it’s the cameras so I guess I will have to find another system. Any recommendations?

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JamesC
Community Manager
Community Manager

mars63,

 

How far away from the base station/router are your cameras? The symptoms you're describing could be an indication of poor connectivity. If the signal strength is weak, that could be why you're experiencing inconsistent behavior and poor image quality.

 

If you temporarily relocate one of the cameras experiencing these symptoms close to your base station/router and test, do you still see the same behavior?

 

JamesC