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Getting error message saying "Can't program do discover my Arlo Base Device"

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  • ‎2019-07-13 10:00 PM
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3001
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‎2019-07-13 10:00 PM

Getting error message saying can't program to discover my Arlo base device.  It trys for a long time and then I get No Arlo devics found. I retry 3 times and still it doesnt work

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JessicaP
Arlo Employee Retired
‎2019-07-16 09:09 AM

Hey 3001,

 

Make sure you connect your Base Station to your router before you power your Base Station on. Otherwise, follow these steps here: Arlo can't discover my SmartHub or base station during installation; what do I do?

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