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Geofence not working.

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Raptor67
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‎2018-01-15 12:33 AM

I have three iPhones listed in activated units and it always correctly register the iPhone's when they are in or out of the geofence zone but the motion sensor only goes off and on when my iPhone enters/leave the zone. Am I missing something? The set up is pretty stragiht forward. 

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JamesC
Community Manager
Community Manager
‎2018-01-16 10:57 AM

Raptor67,

 

Some users have had issues with Geofencing due to special characters in the iOS devices name. Try renaming your iOS device to something without special characters and try setting up Geofencing again. (example: JamesC'S iPhone -> JamesCiPhone)

 

JamesC

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