Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Geo-fencing is back broken a long when schedule! Gong on a year of incompetent issues!

Reply
Discussion stats
  • 2 Replies
  • 1238 Views
  • 0 Likes
  • 3 In Conversation
veener79
Luminary
Luminary

I was having a issues with missing videos and Geofencing taking over 30min to update after I got home.  It worked OK when I left.  This stated about 2+ weeks ago.  Today to try and fix it I deleted all my camera, my base, and all my settings.  I started from scratch.   


After reinstaling everything I got all my setting done.  When at home it is noted to run my custom schedule.  When I leave it should be armed.  Two issues now.  

Geofencing is not updating unless I open the app.  It does not arm or get to home mode unless I open the app.  
2nd issue is that when running schedule I have my custom mode setup for only two cameras to record when I am home durring the day.  Instead of the app showing running the custom mode it is instead showing disarmed.  I checked the camera's and they are not picking up motion so they are disarmed.  If I manualy arm them they work fine.  

I am running the android app if that helps.  

2 REPLIES 2
jguerdat
Guru Guru
Guru

My experience with this is that it's the phone not polling often enough when the phone is sleeping to allow the app to properly set the location. That's why you see things work when you wake the phone.  Arlo isn't alone in this - my August Smart Lock has the same issue and it additionally uses WiFi as a determination of being at home.

mward1308
Star
Star

Yes. I can also confirm that the schedule is broken again!