Firmware won't update

[Stu12a]

I have a green screen preventing me from viewing on my android device saying I need to do a firmware upgrade. I try to do one but nothing happens. I have logged on using iPhone and also computer to initiate the firmware upgrade for the cameras and both of them work using anything other than my android device. I have tried re installing the arlo app on my Samsung but still cannot view the camera feed on my Samsung phone. Any help would be appreciated

[jguerdat]

There's no Canel/Do Not Update button to click on that dialog box?

[Stu12a]

Nope, the preview screen that usuallyrics has the last picture on it and the play button is green with firmware update available and the update button and doesn't do anything

[jguerdat]

Restart the base and try both the app and browser to see if things change.

[butchlaine]

reset base station & router.

Using comcast web service

[jguerdat]

Wait overnight - did it update?