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Dotted Green Lines on Live Stream but not recorded video

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  • ‎2024-02-16 02:07 AM
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JamesNZ
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Initiate
‎2024-02-16 02:07 AM

I have an Arlo Floodlight that has been working well and is about 6 months old.  Recently on live stream there are dotted green lines horizontally over the whole field of view HOWEVER these green lines are not in recorded video that occurs after a movement activation BUT they are present in a recording of a Live Stream activated remotely by me. WiFi strength is strong and firmware is updated to the latest version.   Any ideas on fixing ?

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BrookeN
Arlo Moderator
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‎2024-02-20 09:08 AM

Can you please try factory resetting the device and see if that changes what you are seeing?


https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

 

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