Dotted Green Lines on Live Stream but not recorded video

[JamesNZ]

I have an Arlo Floodlight that has been working well and is about 6 months old.  Recently on live stream there are dotted green lines horizontally over the whole field of view HOWEVER these green lines are not in recorded video that occurs after a movement activation BUT they are present in a recording of a Live Stream activated remotely by me. WiFi strength is strong and firmware is updated to the latest version.   Any ideas on fixing ?

[BrookeN]

Can you please try factory resetting the device and see if that changes what you are seeing?


https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera